Frequently Asked Questions

What is Tennibot?

Tennibot is the world's first autonomous tennis ball collector. It uses intelligent sensors and navigation to pick up tennis balls on the court, saving players time and effort so they can focus on their game.

What products does Tennibot offer?

Tennibot offers two main products: The Partner, a personal ball collector designed for individual players and coaches, and The Rover, a commercial-grade ball collector built for tennis clubs, academies, and facilities.

What sports does Tennibot support?

Tennibot supports tennis, pickleball, and padel. The robot is designed to work on standard courts for all three racquet sports.

What court surfaces are compatible with Tennibot?

Tennibot is designed to work on all court surfaces including hard courts, clay courts, grass courts, and indoor surfaces.

Can Tennibot be used indoors?

Yes, Tennibot works both indoors and outdoors. Its navigation system adapts to different lighting conditions and environments.

Can Tennibot operate in the rain?

Tennibot is not recommended for use in heavy rain or standing water. Light moisture is generally fine, but for best performance and longevity, use it in dry conditions.

What is the warranty on Tennibot?

Tennibot comes with a 1-year limited warranty covering manufacturing defects and hardware malfunctions. Extended warranty options are also available.

Where can I buy Tennibot?

Tennibot is available for purchase directly from tennibot.com. We also have authorized retailers and partners. Visit our website for the latest availability and pricing.

Do you offer financing options?

Yes, we offer flexible financing options at checkout. You can split your purchase into monthly payments. Visit our buy page for current financing details.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your Tennibot, you can return it within 30 days of delivery for a full refund.

Do you ship internationally?

Yes, Tennibot ships to many countries worldwide. Shipping rates and delivery times vary by location. Check our website for specific shipping information to your country.

How do I contact customer support?

You can reach our customer support team through the Contact Us page on our website, by email, or through the Tennibot mobile app. Our team typically responds within 24 hours.

What is The Partner?

The Partner is Tennibot's personal ball collector designed for individual players, coaches, and small training groups. It's lightweight, portable, and perfect for everyday practice sessions.

How many balls can The Partner hold?

The Partner can hold up to 80 tennis balls in its hopper. For pickleball, it can hold even more due to the smaller ball size.

How long does The Partner's battery last?

The Partner's battery lasts approximately 4–5 hours of continuous use on a single charge, which is enough for multiple practice sessions.

How does The Partner navigate the court?

The Partner uses a combination of sensors, cameras, and intelligent algorithms to detect and collect tennis balls autonomously. Simply place it on the court, press start, and it navigates the court collecting balls into its onboard hopper.

How does The Partner avoid obstacles on the court?

The Partner uses advanced sensor technology to detect and avoid obstacles like net posts, benches, and court boundaries. It maps the court and navigates safely around any objects.

What is The Rover?

The Tennibot Rover is our autonomous ball collector designed for clubs, schools, and facilities. It offers enhanced capacity and features for high-volume ball collection needs.

Can The Rover be used at tennis clubs and facilities?

Absolutely! The Rover is perfect for tennis clubs, schools, and training facilities. We offer special pricing for commercial use. Contact us for partnership details.

How is The Rover different from The Partner?

The Rover is built for high-volume commercial use with a larger capacity hopper, more robust construction, and extended runtime. The Partner is designed for personal and small-group use with a focus on portability.

Is there a mobile app for Tennibot?

Yes, Tennibot has a companion mobile app available for both iOS and Android. The app allows you to start/stop the robot, view collection statistics, and manage settings.

How do I charge Tennibot?

Tennibot charges via the included charging station. Simply dock the robot on the station and it will fully charge in approximately 2–3 hours.

How do I update Tennibot's software?

Software updates are delivered automatically through the Tennibot mobile app. When an update is available, you'll receive a notification and can install it with one tap.

How do I set up Tennibot for the first time?

Download the Tennibot app, create an account, and follow the in-app setup guide. The app will walk you through pairing the robot via Bluetooth and running your first collection session.